PatientFocus announces the signing of their newest client, Capitol Pain Institute. Headquartered in Austin, TX, Capitol Pain services communities throughout Texas, Kentucky, and Ohio. Capitol Pain has retained PatientFocus to coordinate and process their post-treatment patient billing and patient-pay collections.
“Capitol Pain Institute believes in treating the whole patient through individualized and customized patient care,” said Patrick Rehm, Director of Clinical Operations. “Our partnership with PatientFocus allows us to provide that same approach to the billing process.”
PatientFocus is located in Nashville, TN and exclusively services the patient-pay revenue cycle. PatientFocus functions as an extension of their clients’ billing offices, providing complete patient account follow-up and payment management after insurance and before bad debt. PatientFocus is a leading expert in standardizing and automating the unique demands of a patient-friendly patient-pay process.
“Our team is thrilled to work with Capitol Pain Institute,” said David Frederiksen, CEO of PatientFocus. “Capitol Pain’s customized treatment and comprehensive approach are second to none. Together we’re committed to providing the best patient experience anywhere.”
PatientFocus and Capitol Pain look forward to a successful partnership focused on the whole patient and their wellbeing. PatientFocus’ dedication to patient experience and putting the patient first directly aligns with Capitol Pain Institute’s mission to provide services in a caring and compassionate manner. Now, PatientFocus will bring that mission to life throughout the patient-billing process as well.