PatientFocus announces the signing of their newest client, Ohio Valley Surgical Hospital. Ohio Valley is located in Springfield, Ohio and serves the Springfield community and larger Dayton region. Ohio Valley has retained PatientFocus to coordinate and process all of their patient billing and patient-pay collections.
“Having a patient-pay specialist with a similar mission is important to us” said Craig Terrell, CIO of Ohio Valley Surgical Hospital. “We don’t want patients to think that just because we healed them physically that we are done. We want to take care of them post discharge with the billing experience as well.”
PatientFocus is located in Nashville, TN and exclusively services the patient-pay revenue cycle. PatientFocus functions as an extension of their clients’ billing offices, providing complete patient account follow-up and payment management after insurance and before bad debt. PatientFocus is a leading expert in standardizing and automating the unique demands of a patient-friendly patient-pay process.
“We’re excited to work with Ohio Valley,” said David Frederiksen, CEO of PatientFocus. “The care provided by Ohio Valley Surgical Hospital is second to none, and they know that the patient-billing process shouldn’t be anything less. Our partnership with Ohio Valley demonstrates their commitment to providing the best patient experience anywhere.”
PatientFocus and Ohio Valley look forward to a successful partnership focused on the whole patient and their wellbeing. PatientFocus’ dedication to patient experience and putting the patient first is aligned with Ohio Valley’s mission to provide services in a caring and compassionate manner. Now, PatientFocus will bring that mission to life throughout the patient-billing process as well.